1. We will be on time 
  2. We will listen to your needs
  3. We will tailor a solution to your individual requirements
  4. We will be dressed in uniform and carry out work we are licensed to do
  5. We will act in a professional manner 
  6. We will explain to you in plain english how we will help prevent any re-occurence of the particular pest you are having problems with
  7. We will leave your home in a better state than when we arrived!